Important: Use of AI
We want to give you the best care we can. To help us work faster and more safely, we now use some computer tools called AI. These tools are recommended by the NHS.
More information here.
Important: Routine Appointments
With the introduction of our new triage system, we have delivered more appointments every month compared to previous years and improved overall patient satisfaction. Unfortunately, the demand for appointments has increased and our routine appointments waiting times have subsequently increased to 2 weeks. Whilst this is the national average routine appointment waiting time, we acknowledge that this is not ideal and apologise for any inconvenience caused. Please understand that all requests are triaged by a GP and that we will continue try and get the right help by the most suitable staff or service in the most reasonable timeframe. We are currently actively looking to recruit a new doctor to help reduce our waiting times and take on more GP registrars. Again, we are sorry for any inconvenience caused.
You and your general practice
You and your general practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS. If you need this information translating into other languages, these can be accessed on the NHS website.
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